Terms of Service

1. Acceptance of Terms

By accessing and using LAKAI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

LAKAI is an AI-powered content growth platform that provides 21 tools including Viral Engine, AI scriptwriting, voice cloning, video editing, UGC creation, channel analysis, and more. The Service operates on a credit-based subscription model.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate information during registration and to update your information as needed.

4. Subscription and Credits

The Service offers Free, Starter ($19/month), Creator ($29/month), and Pro ($49/month) plans. Each plan includes a monthly credit allocation. Credits reset every 30 days and unused credits do not roll over to the next billing period. Additional credit packs may be purchased separately.

5. Payments and Billing

Payments are processed by the following providers depending on your region:

• Dodo Payments — processes all payments (USD and international). Dodo Payments handles billing, recurring subscriptions, payment processing, and sales tax. By purchasing through LAKAI, you agree to Dodo Payments' terms of service.

6. Refunds

All purchases — including subscription plans and credit packs — are final and non-refundable. Because our AI tools and credits are consumed instantly upon use, we are unable to offer refunds once a transaction is completed. You may cancel your subscription at any time; access continues until the end of the current billing period. Please see our Refund Policy for full details.

7. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to bypass credit limits or subscription restrictions
• Scrape, reverse-engineer, or redistribute the Service or its data
• Interfere with or disrupt the Service's infrastructure
• Use automated bots to interact with the Service

8. Intellectual Property

All content, features, and functionality of the Service are owned by LAKAI. You retain ownership of any data you upload or generate using the Service.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure.

10. Limitation of Liability

In no event shall LAKAI be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms. You may cancel your account at any time through your account settings.

12. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms.

13. Contact

If you have questions about these Terms, please contact us at support@lakai.in.